How to Report Counterfeit Goods to US Customs (CBP)
For consumers. Wondering how to report suspected counterfeit goods to U.S. Customs and Border Protection? Here's a general overview of the process.
What CBP actually handles
U.S. Customs and Border Protection is responsible for enforcement at the U.S. border, including intercepting counterfeit goods being imported into the country. They accept general tips from the public about suspected counterfeit shipments and trafficking, in addition to enforcing recorded trademarks and copyrights (see our business section below).
How to submit a general tip
CBP maintains a general e-Allegations reporting system where anyone can submit a tip about suspected trade law violations, including counterfeit goods, without needing to be the trademark owner. Reports are handled by CBP directly; this is not a channel for resolving a personal refund or dispute with a specific seller.
What information helps a report
General, factual details — product type, where and how the shipment or listing was encountered, and any documentation like tracking numbers or photos — are more useful than speculation. CBP evaluates tips using its own processes and does not guarantee any specific outcome or follow-up to the reporter.
CBP vs FTC vs marketplace reporting
CBP focuses on goods crossing the U.S. border. The FTC handles broader consumer protection and deceptive practice complaints. Marketplaces (like Amazon) have their own internal reporting tools for listings on their platform. Depending on your situation, more than one of these may be relevant.
For businesses: trademark recordation strengthens CBP enforcement
Brand owners can record a registered trademark or copyright with CBP through its Intellectual Property Rights (IPR) recordation program, which helps CBP proactively identify and detain infringing shipments at the border — a meaningfully stronger tool than one-off tips. See our brand protection section for more.
Frequently asked
Do I need to prove an item is definitely counterfeit before reporting it to CBP?
Will CBP tell me what happened after I report something?
Recommended resources
A few tools, references, and guides readers researching this topic often find useful. As an Amazon Associate we may earn from qualifying purchases.